Privacy Policy

Griffiths & Co is an independent business, and I value my clients enormously. As such, I take responsibility for handling your personal information sensitively. This Privacy Policy describes how I might collect and use personal information from my clients and website users for essential purposes. By using this website or signing the Terms and Conditions you accept the terms of this Privacy Policy. I may update my Privacy Policy from time to time and will notify you of any changes by posting the new policy on this web page. 

Contact details 

Name: Matilda Griffiths, founder of Griffiths & Co

Address: 4 Packmore Street, Warwick, CV34 5BX

Phone Number: 07758333949



The type of personal information I collect 

I collect and process the following information:

  • Your name
  • Email address
  • Home address
  • Contact number
  • Cookies and usage data

How I receive personal information and why I have it

Most of the personal information I process is provided directly by you for one of the following reasons:

  • To communicate with and support you as my client
  • To provide and improve website services
  • To monitor the usage of the website
  • To detect, prevent and address technical issues

The Griffiths & Co website does not address anyone under the age of 18. I do not knowingly collect personally identifiable information from anyone under the age of 18. If I become aware that I have collected Personal Data from children without verification of parental consent, I take steps to remove that information from the servers.

Usage Data

I may also collect information on how the website is used. This may include information such as your computer’s IP address, browser type, location, the pages of our website that you visit, the time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data. This data is collected and stored in Google Analytics.

Tracking & Cookies Data

I use cookies to track the activity on our website. Cookies are commonly used on most websites and are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device to record website traffic that may help me to improve and analyse my website. You can refuse all cookies in the browser, however you may not be able to use some sections of the website in full.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

  1. Your consent. You can also request that I erase any personal data I hold about you by emailing  This does not include any data I am obliged to keep for administrative, legal, or security purposes.
  2. I have a contractual obligation.
  3. I have a legal obligation.

I may be legally required to disclose your personal information in the following circumstances:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Griffiths & Co
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability

Under no circumstances will your data ever be sold or rented to a third party.

How your personal information is stored

Your information is securely stored on a password protected computer and email address. I keep your personal information for only as long as required for business purposes (for example, invoices are kept for 6 years as required by HMRC).  These may hold information such as names, email addresses, phone numbers, sender or delivery addresses. After this time I will dispose of your personal information by securely deleting digital records or destroying any paper records.

Third party links

On occasion I may include links to third parties on my website. If you click on a third party link, you will be directed to that third party’s site. I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Service providers

I may employ third party companies and individuals to help to run my website or to assist me in analysing how the website is used. These third parties have access to your Personal Data only to perform these tasks on my behalf and are obligated not to disclose or use it for any other purpose.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask me for copies of your personal information. 

Your right to rectification – You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. 

Your right to erasure – You have the right to ask me to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask me to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you. Please contact me by email if you wish to make a request. If you have any concerns about my use of your personal information, you can raise any queries to You can also speak to the Information Commissioner’s Office if you are unhappy with how I have used your data (

Effective date: 05/09/2022